Account
How do I create an account on Oxibet?
To create an account, simply click the "Sign Up" button on the homepage. You'll then be guided through a quick process to provide your details and set up your new account.
What should I do if I forget my password at Oxibet account?
If you've forgotten your password, click on the "Forgot Password?" link on the login page. Enter your registered email address, and we'll send you instructions on how to reset it securely.
Can I change my personal details after registering at Oxibet?
Yes, you can update most of your personal information, such as your address or phone number, within the "My Profile" or "Account Settings" section after logging in. For security reasons, some changes may require verification.
How can I close my Oxibet account?
If you wish to close your account, please contact our customer support team. They will guide you through the necessary steps to ensure your account is closed properly.
Is account verification required, and why?
Yes, account verification (KYC) is required for security and regulatory compliance. This process helps us confirm your identity and age, prevent fraud, and ensure a safe gaming environment for everyone. You'll typically need to submit identification documents and proof of address.
What should I do if I suspect unauthorized access to my account?
If you suspect someone has accessed your account without permission, immediately change your password and then contact Oxibet customer support right away. We'll help you secure your account and investigate any suspicious activity.
Can I have more than one account on Oxibet?
No, our terms and conditions state that each user is allowed to have only one account on Oxibet. Creating multiple accounts is against our policy.
How do I update the email address linked to my account?
For security reasons, changing the email address associated with your account often requires contacting customer support. This helps us confirm it's genuinely you making the request.
Can I temporarily suspend or self-exclude my account?
Yes, Oxibet offers responsible gaming tools, including options for temporary self-suspension or self-exclusion. You can usually find these options in the "Responsible Gaming" or "Account Limits" section of your profile, or you can contact customer support for assistance.
Are there deposit and spending limits on Oxibet?
Yes, Oxibet offers responsible gaming tools, including options for temporary self-suspension or self-exclusion. You can contact customer support for assistance.